Operations Team – Building a Worry-Free Experience
Our Operations Team is all about the details. Every other week, our housekeeping staff performs standard housekeeping in all of our Houston and Dallas-Fort Worth properties. Besides ensuring clean facilities, the team is also trained to notice and report maintenance issues, which are typically repaired and taken care of before the client even notices. This provides the quality assurance you expect, so you can enjoy a clean, worry free experience.
Every member of our operations team is trained to notice the small things, taking care of every detail so that our guests have the best quality experience.
- Housekeeping Department – Full-time Murphy’s staff
- Full-time Utilities Coordinator
- Quality Assurance – This team lives and breathes our apartments. They inspect them to ensure that they remain in perfect condition and work on client surveys to address any issues that may arise.
“From day one, my experience with the company has always been to delight the customer and go one step beyond. This is a part of our culture that resonates in every department. We often remark to each other how it is so refreshing to be with a company that likes to say ‘yes’ to clients, rather than ‘no’.”
– Larry J. St. Martin, Vice President and General Manager